Terms of use

Last updated 27 October 2026

By using Indy Snap you agree to these terms. They are short on purpose.

What it is for

Reporting real maintenance faults in your hall, following them until they are fixed, and, for staff, recording and checking repairs.

What you may post

• Photos and notes about a fault, taken where you are allowed to be.
• Honest reports. Do not report things that are not faults, or mark a repair done when it is not.

What you may not post

• Photos that show people in a way they would not expect, or anyone's private belongings or documents.
• Anything abusive, threatening, sexual, hateful or illegal.
• Spam, or anything meant to mislead the facility team.

Reporting a post

If you see a post that breaks these rules, open it and tap "Report". An admin of your organisation reviews it and can remove the post and the person who made it.

Your account

Use your own email address. An admin of your organisation may change your role, suspend your access for a while, or remove it. You can delete your account at any time.

No guarantee of repair

Indy Snap passes faults to the people responsible and keeps a record. It does not promise that a fault will be fixed, or by when. For anything dangerous or urgent, also tell your hall's staff directly.

Questions

To ask about these terms, use "Help us improve" in the app, or speak to your hall's facility office.