Delete your Indy Snap account

You can delete your account, and the personal information that goes with it, from inside the app.

Steps

1. Open Indy Snap and sign in.
2. Go to the Me tab (admins: Admin, then My details).
3. Tap Delete my account and confirm.

What is deleted

• Your email address, phone number (if added), name, hall and role
• Your notification tokens
• Messages you sent through "Help us improve"
• Your sign-in

What is kept

• Faults you reported stay in your organisation's maintenance record, with their photos, but are no longer linked to you.
• If you were a member of staff, repairs you recorded and signed off stay in the record with the name you used.

Cannot open the app?

Sign in on any phone with the same email address and follow the steps above. Signing in only needs the code we email you.